Privacy Policy
Who We Are
WebCare Agency is committed to protecting the privacy of visitors to our websites, as well as our members and partners. WebCare Agency has established this Privacy Policy to explain what information we collect through this website and how it is used. Our website address is: https://www.webcare.agency & https://webcare.africa.
User Consent
By submitting Personal Information through our Site or Services, you expressly consent to the collection, use and disclosure of your Personal Information in accordance with this Privacy Policy.
Types of Data We Collect
“Personal Information” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data.
“Anonymous Data” means data that is not associated with or linked to your Personal Information; Anonymous Data does not, by itself, permit the identification of individual persons. We collect Personal Information and Anonymous Data, as described below.
Information you provide
We may collect Personal Information from you, such as your name, e-mail and mailing addresses when you create an account with us (“Account”).
If you are a Provider (a writer), we may require that you provide your tax information (e.g., social security number).
When you make a purchase, we (or our third party service provider) will collect all information necessary to complete the transaction, including your name, credit card information, debit card information, and billing information.
If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply.
Information collected via technology
“Cookies” include commonly used pieces of information in the form of small files that are placed on an individual’s computer hard drive to enable the individual to more easily communicate and interact with the Site and Services. We may use cookies on the site or in communications sent through the Services for various purposes, including by way of example:
- Saving user preferences;
- Customizing content of the Site for individual users;
- Ensuring that users are not repeatedly sent the same banner ads;
- Recording session information;
- Saving certain information about users of the Site and others who visit the Site; and
- Facilitating and enhancing interaction with the Site.
A cookie does not collect or keep your name or other personally identifying information; however, we may link the information obtained through cookies to other personally identifiable information to give us a better understanding of your preferences, so that we can provide a more meaningful experience to you on our Site and through our Services.
Google Analytics
We currently use Google Analytics. Google Analytics collects information and reports website trends without identifying individual visitors. Google Analytics uses its own cookie to track visitor interactions.
Website owners can view a variety of reports about how visitors interact with their website so they can improve their website and how people find it. Please see the following links for more information about Google Analytics: https://www.google.com/analytics/, https://www.google.com/privacy.html and https://www.google.com/analytics/tos.html.
We enable Google Analytics’ User-ID feature to get a better understanding of logged-in user engagement data from different devices and multiple sessions. We want to continue to provide the best user experience for our customers and writers. This information enables us to better understand how users interact with our content over an extended period of time. In addition, we have enabled the Google Analytics advertising feature for data collection for display and search remarketing for the purposes of showing remarketing advertisements to visitors of this site.
Use of Your Personal Information
General use
In general, personal information you submit to us is used either to respond to requests that you make, or to aid us in serving you better. We use your Personal Information in the following ways:
• to facilitate the creation of and secure your Account;
• identify you as a user in our system;
• improve our Site and Services;
• for our internal research and development;
• customize content to match your preferences;
• prevent suspended users from re-registering;
• provide the Services you request;
• send you a welcome e-mail to verify ownership of the e-mail address provided;
• send you administrative e-mail notifications, such as security or support and maintenance advisories;
• respond to your inquiries and requests;
• to make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback; and
• to send newsletters, surveys, offers, and other promotional materials related to our Services and for other marketing purposes.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies for comments
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Social Media Features
Our Site includes social media features (“Features”) such as the Facebook Like button, Tweet button and other widgets or interactive mini-programs that run on our Site.
These Features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the Feature to function properly. These Features are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the terms of use and privacy policy of the company providing them (e.g., Facebook or Twitter).
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
To request removal of your personal information from our blog, contact us at hello@webcare.app.lorempress.dev. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Where Your Data is Sent
Visitor comments may be checked through an automated spam detection service.